Location, spacious apartment, complimentary bottle of wine and fruit basket in room. Executive lounge was nice, small snack’s before dinner. Shopping mall just behind the hotel!
Dana
August 2023
Everything nice in central Cambridge is within easy walking distance. The staff were very helpful and pleasant. The food in the restaurant was top notch. The bathroom was good and the shower very easy to use with no 'too hot' or 'too cold' moments. The bed was comfortable.
Dermot
September 2023
Wide and clean rooms, the bed was very comfortable! A very professional staff and a rich breakfast complete the positive picture. Right in the center of the city this Hilton is really wonderful. I would recommend a stop here.
Andrea
August 2022
I had an exceptional experience during my stay at Hilton Cambridge City Centre, and I am delighted to share a glowing review of the hotel. The staff was incredibly welcoming and attentive, ensuring that all my needs were met throughout my visit. Their warm and courteous service truly enhanced my stay. The hotel's facilities were top-notch, offering a wide range of amenities that catered to both leisure and business travelers alike. The modern and well-maintained facilities made my stay comfortable and enjoyable. Cleanliness was consistently of the highest standard, both in the rooms and public areas. The housekeeping team did an excellent job, and I felt at ease knowing that hygiene was a top priority at the hotel. Speaking of comfort, the Hilton Cambridge City Centre exceeded my expectations. The beds were plush and provided a restful night's sleep. The rooms were spacious, well-appointed, and designed to offer a cozy and inviting atmosphere. In terms of value for money, I found the hotel to be worth every penny. Considering the exceptional service, well-maintained facilities, and prime location, the overall experience was well-balanced and reasonably priced. The hotel's location is unbeatable, situated right in the heart of Cambridge. It was incredibly convenient to explore the city's attractions, dining establishments, and shopping options, making my trip all the more enjoyable. Lastly, the room service was prompt and efficient, and the dining options provided delicious meals that catered to a variety of tastes. Overall, my stay at Hilton Cambridge City Centre was outstanding, and I wholeheartedly recommend it to anyone looking for a memorable and comfortable stay in Cambridge.
Shafique
August 2023
The hotel was spotless lovely clean room was good....view not good but we were out most of the time. Reception staff were lovely. When we arrived he checked us in ( american guy but I don't remember his name!) But he also explained the area and things to do. This was so useful and enabled us to use our day wisely. He showed us the city on a map it was so refreshing as we'd previously stayed somewhere the night before who were so unfriendly! My daughter loved the hotel and wants to return. Bed so comfy pillows amazing! Restaurant at dinner was lovely as was breakfast. Staff so attentive! Would definately return perfect location wise too right in the heart of Cambridge
Jane
August 2023
Staff ere excellent in general, Kayota in the breakfast service particularly, as well as the General Manager. Thankfully I was also able to borrow an umbrella from the Concierge. I really appreciated the services within the Executive lounge as well.
Samantha
July 2023
The location of the hotel was excellent! Staff friendly Clean hotel.
Carole
April 2022
The staff were fabulous. When I arrived there was a large (tall and robust - I should have taken his name!) gentleman at the reception desk who was absolutely wonderful. He was welcoming, and genuinely went out of his way to help and make my stay comfortable. Generally, this attitude was true of everyone else there. I'd have given them best marks even if the place was a dump because of this. And it isn't a dump ... Oh yes. And breakfast was great.
Danilo
June 2023
The location was brilliant. The room was very nice. Bar excellent. All staff very nice.
O'connell
May 2023
Staff were tremendous. I had problems with the tub and the manager instantly came up to straighten them out. I also had to print out multiple pages of a document three times, and the staff at the front desk could not have been more helpful and pleasant in helping me with that.
Marvin
April 2023
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